HOLIDAY INN EXPRESS SURABAYA CENTERPOINT BY IHG, Surabaya – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
The 236 air-conditioned rooms include flat-screen cable TVs, personal safes, electric kettles, and refrigerators. All rooms feature high-speed Wi-Fi, laptop-friendly workspaces, and premium bedding with a choice of pillows. Bathrooms have rain showers with 3-function massage showerheads. Rooms measure 23 square meters and include washers/dryers.
Dining Options
The Express Start Breakfast offers eggs, yogurt, whole wheat muffins, and cereal, with grab-and-go options available. Coffee makers and tea facilities are provided in all rooms. A vending machine offers snack selections. Off-site restaurant delivery service is available from 12:00 PM to 12:00 PM.
Leisure & Facilities
The hotel features a fitness center with Peloton bikes and Technogym equipment, available 24 hours. Self-service laundry facilities operate from 6:00 AM to 6:00 PM. Meeting rooms can accommodate up to 200 persons with LCD projectors, microphones, and flip charts.
Location & Access
Located 1.5 km from Tunjungan Plaza shopping mall and 2 km from November 10th Museum. The hotel is 25 km from Juanda International Airport and accessible to Pasar Turi train station by car. Nearby attractions include House of Sampoerna Museum, Submarine Museum, and Ampel Mosque.
Services & Accessibility
Services include a 24-hour business center with printing and copying, daily housekeeping, and free self-parking for 35 vehicles. Wheelchair accessibility features ramp access, disabled rooms, and toilets. Visual alarms and 14pt print emergency instructions are provided throughout the property.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Baby pushchair
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Soundproofed rooms
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I spent three nights here, and while the hotel has a modern feel, it's located in a rather grim area with no inviting places to walk to nearby. The rooms were decent, though the presence of mosquitoes and worn towels was off-putting. Breakfast was okay for a day but got old quickly. For the price I paid, I'd say it's adequate for a short stay, but I wouldn't choose to return.
I recently stayed at a centrally located hotel in downtown Surabaya and found it to be a perfect spot for my trip. The rooms were modern and well air-conditioned, while the bathrooms were of decent size. I appreciated the complimentary breakfast, although the dinner selection was a bit limited. The staff was exceptionally professional and friendly, making my stay enjoyable. The only downside is that the dining options could use some expansion.
I had a nice short getaway at this hotel, where I found my room to be clean and spacious, making it quite comfortable. The location was a big plus for me, as it was easy to walk to nearby shopping areas. However, the dining experience left something to be desired, particularly with the limited breakfast options and the state of the towels provided. Overall, it was decent but could use improvement in a few areas.
I had a pleasant stay at this budget hotel located in downtown Surabaya. The check-in and check-out process was smooth and quick, and the room was adequately clean and comfortable for a short visit. Although the breakfast wasn't very impressive with limited options, the overall experience was good, making it a decent choice for the price.
The hotel offers a great value for the money with a very strategic location. The staff was incredibly helpful, especially Mrs. Andari, who made sure all of our requests were met. While the rooms were decent and spacious, they could use some refurbishing, especially the bathrooms. The breakfast spread was quite good but the area surrounding the hotel had limited amenities, which might be a drawback for some guests.